Privacy Policy

Effective Date: 2024

At Hamari Dokan (the “Site”), accessible from hamari-dokan.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your privacy when you visit our Site or make a purchase.

Information We Collect

1. Personal Information: When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect various types of personal information. This includes, but is not limited to:
   • Your name
   • Email address
   • Phone number
   • Shipping address
   • Billing address
   • Payment information (credit card details, etc.)
2. Non-Personal Information: We may also gather non-personal information automatically as you navigate our Site. This can include:
   • Browser type and version
   • IP address
   • Pages visited on our Site
   • Time spent on those pages
   • Referring website address
3. Cookies and Tracking Technologies: Our Site may use “cookies” and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device that help us understand user behavior and improve our Site’s functionality. You can manage your cookie preferences through your browser settings.

How We Use Your Information

The information we collect may be used in the following ways:

• Order Processing: To process your transactions and deliver your orders.
• Customer Service: To respond to your inquiries and provide customer support.
• Personalization: To enhance your shopping experience by personalizing content and recommendations based on your preferences.
• Communication: To send you updates regarding your order status, newsletters, promotional offers, and other information related to our services, provided you have opted in to receive such communications.
• Improvement of Services: To analyze data and user behavior to improve our Site, products, and services.
• Legal Compliance: To comply with applicable laws and regulations, respond to subpoenas, and protect our rights.

Sharing Your Information

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information in the following circumstances:

• Service Providers: We may employ third-party service providers to assist with order processing, payment processing, shipping, and other services. These parties are obligated to keep your information secure and confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

The security of your personal information is important to us. We implement a variety of security measures, including encryption and access controls, to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request correction of any inaccurate or incomplete personal information.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You have the right to opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or contacting us directly.

To exercise any of these rights, please contact us at info@hamari-dokan.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date at the top. We encourage you to review this Privacy Policy periodically for any changes to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

Hamari Dokan
Email: info@hamari-dokan.com
Phone: +92 329 8653449
Website: hamari-dokan.com